| 000 | 00547nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210716s2010 xx 000 0 und d | ||
| 020 | _a9780070702523 | ||
| 041 | _aeng | ||
| 082 | _a658.812 GREP | ||
| 100 | _aGreenberg, Paul. | ||
| 245 |
_aCRM at the speeed of light: social crm strategies tools and techniques for engaging your customers. _bsocial crm strategies tools and techniques for engaging your customers. |
||
| 250 | _a1 | ||
| 260 |
_aNew Delhi _bTata McGraw Hill Publishing Company Ltd _c2010 |
||
| 300 | _axxvi,662 | ||
| 650 | _aCRM | ||
| 999 |
_c190747 _d190747 |
||