000 00446nam a2200157Ia 4500
008 210716s2008 xx 000 0 und d
020 _a9788126509133
041 _aeng
082 _a658 KUMV
100 _aKumar, V; Reinartz, Werner J.
245 _aCustomer relationship management: a databased approach.
_bA databased approach.
250 _a1
260 _aNew Delhi
_bWiley India
_c2008
300 _axxiv,323
650 _aManagement(658)
999 _c189383
_d189383