000 00741nam a2200241Ia 4500
003 OSt
005 20260129165539.0
008 210716s2001 xx 000 0 und d
020 _a8178082705
040 _cAIMIT LIBRARY
041 _aeng
082 _a658.4013
_bBESD
100 _aBesterfield, Dale H.
_9253215
245 _aTotal quality management /
_cBy Dale H Besterfield ; Carol Besterfield Michna ; Glen H Besterfield.
250 _a2nd ed.
260 _aNew Delhi :
_bPearson Education ,
_c2001.
300 _ax,533p. ;
_bPB
_c24cm
650 _aLeadership.
_9253216
650 _aEmployee involvement
_9253217
700 _aMichna, Carol Besterfield.
_9253218
700 _aBesterfield, Glen H.
_9253219
942 _2ddc
_cBK
999 _c184767
_d184767