000 00511nam a2200193Ia 4500
003 OSt
005 20230330105719.0
008 210423s2003 xx 000 0 und d
040 _cAL
041 _aeng
082 _a658.45 SHAR
_223
100 _aSHARMA (R H).
_978961
245 _aBusiness communication and customer relations.
260 _aDelhi
_bMacmillan India Ltd
_c2003
300 _ax,418
365 _b175
_cINR
906 _aBusiness ; communication ; customer ; relations.
942 _2ddc
_cBK
999 _c155134
_d155134