000 00404nam a2200157Ia 4500
008 210210b2001 xxu||||| |||| 00| 0 eng d
020 _a81 7446 255 4
082 _a001.542 EXCE
100 _aEXCEL BOOKS.
245 _aEffective call center training soft skills.
260 _aNew Delhi.
_bExcel Books
_c2001
300 _a220
650 _aCall center
690 _aCommunication
906 _a058150
999 _c105307
_d105307