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	1.	Image from Amazon.com Image from Google Jackets	Managing customer experience and relationships : strategic framework / By Don Peppers and Martha Rogers. by Peppers, Don Rogers, Martha Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Wiley , 2025 Availability: Items available for loan: St Aloysius Institute of Management & Information Technology (1)Call number: 658.8 PEPD. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com Image from Google Jackets	NTA UGC NET JRF SET Library and Information Science Paper-2 by Nandini Sharma Sultan, Farah; Raj, Aditya; Khandelwal, Knika Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Arihant Publications 2022 Availability: Items available for loan: St Aloysius PG Library (1)Call number: 020.2 SHAN. Lists: PG New Arrivals September 2023. Place hold Save to lists Add to cart (remove)

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