Verhulst, Susan L. <br/><br/>
Human resource management / 
By Susan L Verhulst, David A DeCenzo and Promila Agarwal. 
 - 15th edition. 
 - New Delhi :  Wiley ,  2025. 
 - xxxvi,440,G-10,I-14.  PB  25.8 cm 
<br/><br/> Human Resource Management, 15th edition, offers a focused, systematic, and practical approach to HRM. With an engaging narrative style, it guides students through essential topics including HR functions, employee relations, talent acquisition, training, health and safety, performance management, legal considerations, and the impacts of COVID-19 on employment. The book also covers compliance for startups and digital enterprises, offering practical insights for modern HR practices, and includes examples and activities on current HR issues, making it ideal for undergraduate courses.<br/><br/> <br/><br/>This Indian adaptation includes comprehensive coverage of Indian labor laws, key nondiscriminatory acts, pregnancy leave and maternity laws, employability trends, performance appraisal trends, and major safety legislation. Additionally, it features case applications addressing unique HR challenges in India and provides insights into recent wage structure trends, including CXO salaries.<br/><br/>  
<br/><br/>to the Adapted Edition v<br/><br/>About the Authors vii<br/><br/>Preface to the US Edition ix<br/><br/>Acknowledgments xv<br/><br/>Part 1 Understanding HRM<br/><br/>1 The Dynamic Environment of HR 1<br/><br/>Introduction, 2<br/><br/>Globalization, 3<br/><br/>Global Businesses, 3<br/><br/>Cultural Environments, 3<br/><br/>Technology, 4<br/><br/>Working with Technology, 4<br/><br/>Hot Tech Topic: Artificial HR?, 5<br/><br/>Technology and HR, 6<br/><br/>Ethical Issues in HR: Invasion of Privacy?, 8<br/><br/>Legal Compliance, 9<br/><br/>Workforce Composition Trends, 11<br/><br/>Workforce Age, 12<br/><br/>More Demographic Shifts, 12<br/><br/>Skilled Labor Shortages, 12<br/><br/>Diversity Topics: Coca- Cola Global Diversity and Inclusion<br/><br/>Mission, 13<br/><br/>Diversity and Inclusion, 13<br/><br/>Diversity and Work–Life Balance, 14<br/><br/>Labor Costs, 14<br/><br/>Downsizing, 14<br/><br/>Diversity Topics: Glass Ceiling Still a Barrier for Women<br/><br/>Globally, 15<br/><br/>Contingent Workforce, 15<br/><br/>Pay and Benefits Conflicts, 16<br/><br/>Classification, 16<br/><br/>Offshoring, 17<br/><br/>Continuous Improvement Programs, 18<br/><br/>Work Process Engineering, 19<br/><br/>How HR Can Support Improvement Programs, 19<br/><br/>Employee Involvement, 19<br/><br/>How Organizations Involve Employees, 20<br/><br/>The Role of HR, 20<br/><br/>Other HR Challenges, 20<br/><br/>Economy, 20<br/><br/>Mergers, 21<br/><br/>Labor Unions, 21<br/><br/>Ethics, 21<br/><br/>Ethical Issues in HR: Guidelines for Acting Ethically, 22<br/><br/>Sustainability, 23<br/><br/>Ethical Issues in HR: Everyday Ethics, 24<br/><br/>Indian Labor Laws, 24<br/><br/>Historical Context, 24<br/><br/>Key Labor Legislations, 24<br/><br/>Recent Reforms, 25<br/><br/>Challenges and Criticisms, 25<br/><br/>Conclusion, 25<br/><br/>Summary, 26<br/><br/>Key Terms, 27<br/><br/>HR Workshop, 27<br/><br/>Case Activities, 29<br/><br/>Notes, 31<br/><br/>2 Functions and Strategy 34<br/><br/>Introduction, 35<br/><br/>Evolution of Management, 35<br/><br/>Functions of Management, 37<br/><br/>Planning, 37<br/><br/>Organizing, 37<br/><br/>Leading, 37<br/><br/>Controlling, 37<br/><br/>The Role of HR in the Strategic Management Process, 38<br/><br/>Strategic Analysis, 39<br/><br/>Strategy Formulation, 41<br/><br/>Strategy Implementation, 43<br/><br/>Evaluating Results, 44<br/><br/>HR Functions, 45<br/><br/>Staffing Function, 46<br/><br/>Training and Development Function, 47<br/><br/>Motivation Function, 48<br/><br/>Maintenance Function, 49<br/><br/>Structure of the HR Department, 49<br/><br/>Employment, 50<br/><br/>Training and Development, 50<br/><br/>Compensation and Benefits, 50<br/><br/>Employee Relations, 51<br/><br/>Talent Management, 51<br/><br/>Tips for Success: HR Certification, 53<br/><br/>Is a Career in HR for You?, 53<br/><br/>HR Trends and Opportunities, 54<br/><br/>People Analytics, 54<br/><br/>Outsourcing HR Functions, 55<br/><br/>Professional Employer Organizations, 55<br/><br/>Shared Services, 56<br/><br/>HR in a Small Business, 56<br/><br/>HR in a Global Environment, 57<br/><br/>Summary, 57<br/><br/>Key Terms, 59<br/><br/>HR Workshop, 59<br/><br/>Case Activities, 60<br/><br/>Notes, 62<br/><br/>3 Human Resource Planning and Job Analysis 64<br/><br/>Introduction, 65<br/><br/>Tips for Success: Where the Jobs Are, 65<br/><br/>Linking Human Resource Planning to Organizational Strategy, 66<br/><br/>Assessing Current Human Resources, 66<br/><br/>Hot Tech Topic: AI in Job Analysis, 67<br/><br/>Succession Planning, 67<br/><br/>Determining the Demand for Labor, 67<br/><br/>Examining the Internal Labor Supply, 68<br/><br/>Ethical Issues in HR: Shades of Green, 69<br/><br/>Where Will New Workers Come From?, 70<br/><br/>Matching Labor Demand and Supply, 70<br/><br/>The Job Analysis Process, 71<br/><br/>Step by Step, 71<br/><br/>Sources of Information,<br/><br/>Structured Job Analysis Techniques, 73<br/><br/>Real HR Encounters: Understanding All the Hats in Your<br/><br/>Organization, 74<br/><br/>Job Descriptions, 76<br/><br/>What Job Descriptions Include, 77<br/><br/>Maintaining Job Descriptions, 78<br/><br/>Job Evaluation, 78<br/><br/>Job Design Creates Better Jobs, 79<br/><br/>Job Enlargement, 79<br/><br/>Job Enrichment, 80<br/><br/>Flexible Work Schedules, 81<br/><br/>Compressed Schedules, 81<br/><br/>Flex Time, 82<br/><br/>Job Sharing, 82<br/><br/>Remote Work, 82<br/><br/>Contemporary Connection: What’s the Difference?, 83<br/><br/>Job Design and Teams, 84<br/><br/>Summary, 84<br/><br/>Key Terms, 85<br/><br/>HR Workshop, 85<br/><br/>Case Activities, 87<br/><br/>Notes, 89<br/><br/>Part 2 Legal and Ethical Context of HRM<br/><br/>4 Equal Employment Opportunity 90<br/><br/>Introduction, 91<br/><br/>The Importance of the Civil Rights Act of 1964, 91<br/><br/>Race and Color Discrimination, 92<br/><br/>Religious Discrimination, 92<br/><br/>National Origin Discrimination, 92<br/><br/>Sex-Based<br/><br/>Discrimination, 93<br/><br/>Real HR Encounters: “Just tell us, and we’ll stop.”, 94<br/><br/>Retaliation, 95<br/><br/>Exceptions That Are Permitted, 95<br/><br/>The Civil Rights Act of 1991, 96<br/><br/>Laws Affecting Discriminatory Practices, 97<br/><br/>Equal Employment Opportunity Act (EEOA), 97<br/><br/>Relevant Executive Orders, 98<br/><br/>Age Discrimination in Employment Act,<br/><br/>Equal Pay Act, 99<br/><br/>Pregnancy Discrimination, 100<br/><br/>The Americans with Disabilities Act of 1990 and the ADA<br/><br/>Amendments Act of 2008, 101<br/><br/>The Family and Medical Leave Act of 1993 (FMLA), 102<br/><br/>Uniformed Services Employment and Reemployment Rights Act<br/><br/>of 1994 (USERRA), 103<br/><br/>Genetic Information Nondiscrimination Act (GINA), 105<br/><br/>Key Nondiscriminatory Acts in India 105<br/><br/>Pregnancy Leave and Maternity Laws in India 106<br/><br/>Selected Relevant U.S. Supreme Court Cases, 108<br/><br/>Griggs v. Duke Power, 108<br/><br/>Albemarle Paper Company v. Moody, 108<br/><br/>Bakke v. University of California at Davis Medical School, 108<br/><br/>Ricci v. DeStefano, 109<br/><br/>Bostock v. Clayton Co., 109<br/><br/>Preventing Discriminatory Practices, 110<br/><br/>Uniform Guidelines on Employee Selection Procedures, 110<br/><br/>Determining Potential Discriminatory Practices, 110<br/><br/>Hot Tech Topic: Can AI Make Discriminatory Decisions?, 113<br/><br/>Enforcing Equal Opportunity Employment, 114<br/><br/>The Role of the EEOC, 114<br/><br/>Contemporary Connection: Mediation Works, 115<br/><br/>Office of Federal Contract Compliance Program (OFCCP), 115<br/><br/>Sexual Harassment, 116<br/><br/>Two Types of Sexual Harassment, 116<br/><br/>Contemporary Connection: EEOC Reaches Out to Young<br/><br/>Workers, 118<br/><br/>Protecting Employees from Sexual Harassment, 119<br/><br/>Current Issues in Equal Employment, 120<br/><br/>Systemic Racism in the Workplace, 120<br/><br/>Comparable Worth and Equal Pay Issues, 120<br/><br/>Ethical Issues in HR: How Bad Does It Have to Be?, 121<br/><br/>Sexual Orientation, 122<br/><br/>English-Only<br/><br/>Laws and Policies, 122<br/><br/>Appearance and Weight Discrimination, 123<br/><br/>Equal Employment Protection in a Global Environment, 123<br/><br/>China, 124<br/><br/>Canada, 125<br/><br/>Australia, 126<br/><br/>European Union, 126<br/><br/>Summary, 127<br/><br/>Key Terms, 129<br/><br/>HR Workshop, 129<br/><br/>Case Activities, 131<br/><br/>Notes, 132<br/><br/>5 Employee Relations 137<br/><br/>Introduction, 138<br/><br/>Employee Records and Related Laws, 138<br/><br/>Employee Records, 138<br/><br/>The Privacy Act of 1974, 139<br/><br/>The Fair Credit Reporting Act, 140<br/><br/>The Drug-Free<br/><br/>Workplace Act, 140<br/><br/>The Polygraph Protection Act, 141<br/><br/>The Worker Adjustment and Retraining Notification Act, 141<br/><br/>Hot Tech Topic: Biometric Data, 142<br/><br/>Social Media Use, 143<br/><br/>Employee Rights, 143<br/><br/>Social Media Policies, 144<br/><br/>Contemporary Connection: They’re Using It on Their Phones<br/><br/>Anyway . . ., 144<br/><br/>Current Issues Regarding Employee Rights, 144<br/><br/>Drug Testing, 145<br/><br/>Honesty and Integrity Tests, 146<br/><br/>Contemporary Connection: Pandemics, Catastrophes,<br/><br/>and Employee Relations, 146<br/><br/>Whistle-Blowing,<br/><br/>147<br/><br/>Workplace Romance, 147<br/><br/>Off-Duty<br/><br/>Behavior, 147<br/><br/>Workplace Monitoring, 148<br/><br/>Why Employers Monitor, 148<br/><br/>Things to Consider, 149<br/><br/>Monitoring Policies, 149<br/><br/>The Employment-at-Will<br/><br/>Doctrine, 150<br/><br/>Exceptions to the Doctrine: Wrongful Discharge, 150<br/><br/>Real HR Encounters: Employee Rights and Discipline, 152<br/><br/>Discipline and Employee Rights, 152<br/><br/>What Is Discipline?, 152<br/><br/>Ethical Issue: If It Isn’t Harassment, What Is It?, 153<br/><br/>Factors to Consider When Disciplining, 153<br/><br/>Disciplinary Guidelines, 154<br/><br/>The Hot-Stove<br/><br/>Rule, 155<br/><br/>Progressive Discipline, 155<br/><br/>Tips for Success: Scary Employees, 160<br/><br/>Dismissing or Firing Employees, the Final Option, 160<br/><br/>Employee Relations in a Global Environment, 162<br/><br/>Summary, 162<br/><br/>Key Terms, 163<br/><br/>HR Workshop, 164<br/><br/>Case Activities, 165<br/><br/>Notes, 166<br/><br/>Part 3 Talent Acquisition<br/><br/>6 Recruiting 169<br/><br/>Introduction, 170<br/><br/>Effective Recruiting, 170<br/><br/>Employment Branding, 170<br/><br/>Recruiting Challenges, 171<br/><br/>Supply of Applicants, 171<br/><br/>Organization Image, 171<br/><br/>Diversity Topics: Best Practices for Recruiting a Diverse<br/><br/>Workforce, 172<br/><br/>Job Attractiveness, 172<br/><br/>Internal Organizational Policies, 173<br/><br/>Recruiting Costs, 173<br/><br/>Inadequate Technology, 173<br/><br/>Diversity Topics: Job Advertisements and EEO<br/><br/>(Beer is probably NOT OK), 174<br/><br/>Internal Recruiting Sources, 175<br/><br/>Employee Referrals and Recommendations, 176<br/><br/>Tips for Success: Writing Job Postings that Get Results, 176<br/><br/>External Recruiting Sources, 177<br/><br/>Advertisements, 177<br/><br/>Employment Agencies, 177<br/><br/>Executive Search Firms, 178<br/><br/>Schools, Colleges, and Universities, 178<br/><br/>Career Fairs, 179<br/><br/>Professional Organizations and Veterans’ Groups, 180<br/><br/>Unsolicited Applicants, 180<br/><br/>Passive Candidates, 180<br/><br/>Online Recruiting,<br/><br/>Employer Websites, 181<br/><br/>Job Boards, 181<br/><br/>Social Media, 182<br/><br/>Specialized Job Boards, 182<br/><br/>Which Source to Use?, 182<br/><br/>Recruitment Alternatives, 183<br/><br/>Temporary Help Services, 183<br/><br/>Employee Leasing, 183<br/><br/>Independent Contractors, 184<br/><br/>Tips for Success: Are You Recruiting Material?, 184<br/><br/>Recruiting: A Global Perspective, 185<br/><br/>Your Own Job Search, 186<br/><br/>Cover Letters, 186<br/><br/>Tips for Success: Breaking into HR, 187<br/><br/>Preparing Your Résumé, 187<br/><br/>Making Social Media Work for You, 188<br/><br/>Summary, 189<br/><br/>Key Terms, 190<br/><br/>HR Workshop, 190<br/><br/>Case Activities, 192<br/><br/>Notes, 193<br/><br/>7 Foundations of Selection 195<br/><br/>Introduction, 195<br/><br/>Application Forms, 197<br/><br/>Legal Issues, 197<br/><br/>Real HR Encounters: “Why Did You Ask That?”, 198<br/><br/>Weighted Application Forms and Biodata, 198<br/><br/>Diversity Topics: Questions to Avoid, 199<br/><br/>Online Applications, 200<br/><br/>Screening Applicants, 200<br/><br/>Hot Tech Topic: AI and Adverse Impact, 201<br/><br/>Preemployment Testing, 202<br/><br/>Work Sampling and Performance Simulation Tests, 202<br/><br/>Behavioral and Personality Tests, 202<br/><br/>Assessment Centers, 202<br/><br/>Global Differences in Testing, 203<br/><br/>Interviewing Applicants, 203<br/><br/>Interview Formats, 203<br/><br/>Real HR Encounters: Involving Employees in the<br/><br/>Selection Process, 204<br/><br/>What Interviewers Need to Know, 205<br/><br/>Tips for Success: Preparing Interview Questions, 207<br/><br/>Preventing Perceptual Errors, 207<br/><br/>Impression Management, 207<br/><br/>Interviewer Bias, 208<br/><br/>Realistic Job Previews, 208<br/><br/>Background Investigations, Medical and Physical Exams, 209<br/><br/>What to Look For, 209<br/><br/>Real HR Encounters: Checking References, 211<br/><br/>Medical/Physical Examination, 211<br/><br/>Reliability and Validity in Testing, 212<br/><br/>Reliability, 212<br/><br/>Validity, 213<br/><br/>Validity Analysis, 214<br/><br/>Cut Scores and Their Impact on Hiring, 215<br/><br/>The Employment Offer, 216<br/><br/>Increasing Acceptance Rates, 217<br/><br/>Selection from a Global Perspective, 217<br/><br/>Final Thoughts: Excelling at the Interview, 217<br/><br/>Summary, 219<br/><br/>Key Terms, 220<br/><br/>HR Workshop, 220<br/><br/>Case Activities, 222<br/><br/>Notes, 224<br/><br/>Part 4 Training and Development<br/><br/>8 Onboarding, Training, and Developing Employees 226<br/><br/>Introduction, 227<br/><br/>Onboarding, 227<br/><br/>Onboarding Design, 228<br/><br/>Tips for Success: Why Is Socialization Important?, 230<br/><br/>Learning Culture through Socialization, 230<br/><br/>Prearrival, 230<br/><br/>Encounter, 231<br/><br/>Metamorphosis, 231<br/><br/>Tips for Success: Orientation Checklist, 231<br/><br/>New Employee Orientation, 232<br/><br/>The CEO’s Role in Orientation,<br/><br/>It’s All in Here: The Employee Handbook, 232<br/><br/>Important Topics, 233<br/><br/>Diversity Topics: Training, Development, and EEO, 233<br/><br/>Designing Employee Training, 234<br/><br/>Analyze, 234<br/><br/>Design, 234<br/><br/>Develop, 235<br/><br/>Implement, 235<br/><br/>Tips for Success: Becoming a Trainer, 235<br/><br/>Evaluation, 237<br/><br/>Training Methods, 237<br/><br/>On-the-<br/><br/>Job<br/><br/>Training (OJT), 237<br/><br/>Job Rotation, 237<br/><br/>Apprenticeships, 237<br/><br/>Internships, 238<br/><br/>Classroom Lectures, 238<br/><br/>E-Learning,<br/><br/>238<br/><br/>Simulations, 238<br/><br/>Evaluating Training Effectiveness, 239<br/><br/>Kirkpatrick’s Model, 239<br/><br/>Performance-Based<br/><br/>Evaluation, 240<br/><br/>Contemporary Connection: Training Expenditures, 240<br/><br/>Employee Development, 241<br/><br/>Employee Development Methods, 241<br/><br/>Organization Development, 242<br/><br/>The Change Process, 243<br/><br/>OD Methods, 244<br/><br/>The Learning Organization, 247<br/><br/>International Training and Development Issues, 247<br/><br/>Cross-Cultural<br/><br/>Training, 247<br/><br/>Development, 248<br/><br/>Summary, 249<br/><br/>Key Terms, 250<br/><br/>HR Workshop, 250<br/><br/>Case Activities, 251<br/><br/>Notes, 253<br/><br/>9 Managing Careers 255<br/><br/>Introduction, 256<br/><br/>Career Development, 256<br/><br/>Career Development and Talent Management, 257<br/><br/>Source of Internal Talent, 2<br/><br/>Improved Recruiting and Retention, 258<br/><br/>Enhanced Diversity, 258<br/><br/>Strong Cultures, 258<br/><br/>Managers and Career Development, 259<br/><br/>Communicate Talent Management Strategy, 259<br/><br/>Reduce Time Pressures, 259<br/><br/>Eliminate Conflicting Goals, 259<br/><br/>Management Training, 259<br/><br/>Career Development and the Employee, 260<br/><br/>Traditional Career Stages, 261<br/><br/>Exploration, 261<br/><br/>Establishment, 261<br/><br/>Mid-Career,262<br/><br/>Late Career, 262<br/><br/>Contemporary Connection: Winners and Losers, 263<br/><br/>Personality Style and Career Fit, 263<br/><br/>Holland Vocational Preferences, 263<br/><br/>The Schein Anchors, 265<br/><br/>The Myers-Briggs Typologies, 265<br/><br/>Taking Responsibility for Building Your Career, 267<br/><br/>Key Employability Trends and Statistics in India, 268<br/><br/>Summary, 269<br/><br/>Key Terms, 270<br/><br/>HR Workshop, 270<br/><br/>Case Activities, 271<br/><br/>Notes, 273<br/><br/>10 Performance Management 274<br/><br/>Introduction, 275<br/><br/>Purposes of Performance Management Systems, 275<br/><br/>Goal Setting and Feedback, 276<br/><br/>Motivation and Development, 276<br/><br/>Documentation, 276<br/><br/>Hot Tech Topic: Appraisal by Bot, 277<br/><br/>The Appraisal Process, 277<br/><br/>Establish Performance Standards, 277<br/><br/>Communicate Expectations, 278<br/><br/>Measure Actual Performance, 278<br/><br/>Compare Actual Performance with Standards, 279<br/><br/>Discuss the Appraisal with the Employee, 279<br/><br/>Contemporary Connection: The Feedback Fix, 279<br/><br/>Initiate Corrective Action if Necessary, 280<br/><br/>Evaluating Performance with Absolute Standards, 280<br/><br/>Critical Incident Appraisal, 280<br/><br/>Checklist Appraisal, 281<br/><br/>Graphic Rating Scale Appraisal, 281<br/><br/>Forced-Choice<br/><br/>Appraisal, 282<br/><br/>Behaviorally Anchored Rating Scale (BARS), 283<br/><br/>Evaluating Performance with Relative Standards, 284<br/><br/>Group-Order<br/><br/>Ranking, 284<br/><br/>Individual Ranking, 284<br/><br/>Paired Comparison, 284<br/><br/>Management by Objectives, 285<br/><br/>Common Elements in MBO Programs, 285<br/><br/>Does MBO Work?, 286<br/><br/>Factors That Can Distort Appraisals, 286<br/><br/>Leniency Error, 287<br/><br/>Halo Error, 288<br/><br/>Similarity Error, 289<br/><br/>Low-Appraiser<br/><br/>Motivation, 289<br/><br/>Central Tendency, 288<br/><br/>Inflationary Pressures, 289<br/><br/>Inappropriate Substitutes for Performance, 289<br/><br/>Attribution Theory, 289<br/><br/>Creating More Effective Performance Management Systems, 290<br/><br/>Use Behavior-Based<br/><br/>Measures, 290<br/><br/>Contemporary Connection: The “Anywhere” Performance<br/><br/>Appraisal, 291<br/><br/>Provide Ongoing Feedback, 291<br/><br/>Use Multiple Raters, 291<br/><br/>Rate Selectively, 293<br/><br/>Train Appraisers, 293<br/><br/>The Performance Appraisal Meeting, 294<br/><br/>International Performance Appraisal, 296<br/><br/>Who Performs the Evaluation?, 296<br/><br/>Tips for Success: Performance Metrics in China, 297<br/><br/>Performance Appraisal Trends and Employability Insights, 298<br/><br/>Summary, 300<br/><br/>Key Terms, 301<br/><br/>HR Workshop, 301<br/><br/>Case Activities, 303<br/><br/>Notes, 306<br/><br/>11 Establishing Rewards and Pay Plans 308<br/><br/>Introduction, 309<br/><br/>Rewarding Employees, 309<br/><br/>Intrinsic versus Extrinsic Rewards, 310<br/><br/>Financial versus Nonfinancial Rewards, 310<br/><br/>Ethical Issues in HR: Taking Care of the Employees Who Take<br/><br/>Care of the Guests, 311<br/><br/>Performance-Based<br/><br/>versus Membership-Based<br/><br/>Rewards, 312<br/><br/>Regulation of Compensation, 312<br/><br/>Fair Labor Standards Act (FLSA), 313<br/><br/>Contemporary Connection: The Minimum Wage Debate, 316<br/><br/>Other Federal Employment Laws, 317<br/><br/>Ethical Issues in HR: Pay Secrecy, 318<br/><br/>External Factors Affecting Compensation, 319<br/><br/>Geographic Differences, 319<br/><br/>Labor Supply, 319<br/><br/>Competition, 319<br/><br/>Cost of Living, 320<br/><br/>Collective Bargaining, 320<br/><br/>Compensation Administration, 320<br/><br/>Job Evaluation, 321<br/><br/>Establishing the Pay Structure, 322<br/><br/>Types of Compensation, 325<br/><br/>Base Pay, 325<br/><br/>Premium Pay, 326<br/><br/>Variable Pay for Individuals, 327<br/><br/>Variable Pay for Groups, 329<br/><br/>Organization-Wide<br/><br/>Incentives, 329<br/><br/>Executive Compensation Programs, 330<br/><br/>Salaries of Top Managers, 331<br/><br/>CXO Salaries in India 331<br/><br/>Executive Perquisites, 332<br/><br/>International Compensation, 333<br/><br/>Base Pay, 333<br/><br/>Differentials, 333<br/><br/>Incentives, 334<br/><br/>Contemporary Connection: Compensation in a Global<br/><br/>Environment, 334<br/><br/>Assistance Programs, 335<br/><br/>Summary, 335<br/><br/>Key Terms, 336<br/><br/>HR Workshop, 336<br/><br/>Case Activities, 338<br/><br/>Notes, 340<br/><br/>12 Employee Benefits 343<br/><br/>Introduction, 344<br/><br/>Effective Use of Benefits, 344<br/><br/>Strategic Value of Benefits, 344<br/><br/>Benefit Planning, 345<br/><br/>Communicating Benefits to Employees, 346<br/><br/>Real HR Encounters: Knowledge Is Power—Educating<br/><br/>Employees through the OE Process, 347<br/><br/>Enrolling Employees in Benefits, 347<br/><br/>Legally Required Benefits, 348<br/><br/>Social Security, 349<br/><br/>Unemployment Compensation, 349<br/><br/>Workers’ Compensation Insurance, 350<br/><br/>Family and Medical Leave Act (FMLA), 351<br/><br/>Health Insurance Continuation, 351<br/><br/>Real HR Encounters: Abusing Worker’s Compensation, 351<br/><br/>The HIPAA Requirement, 352<br/><br/>Patient Protection and Affordable Care Act, 352<br/><br/>Voluntary Benefits, 353<br/><br/>Health Insurance, 353<br/><br/>Disability Insurance, 357<br/><br/>Group Term Life Insurance, 358<br/><br/>Other Popular Benefits, 358<br/><br/>Offering Choices to Employees, 360<br/><br/>Real HR Encounters: Whiteboard Puts a Face on the Cost of<br/><br/>Health Insurance, 360<br/><br/>Retirement Benefits, 360<br/><br/>Employee Retirement Income Security Act (ERISA), 361<br/><br/>Defined Benefit Plans, 362<br/><br/>Defined Contribution Plans, 362<br/><br/>Ethical Issues in HR: Pensions in Peril, 362<br/><br/>Contemporary Connection: Leaving It Up to You: Paid Time Off<br/><br/>(PTO) Leave, 364<br/><br/>Leave Benefits,<br/><br/>Paid Time Off (PTO), 365<br/><br/>Vacation and Holiday Leave, 365<br/><br/>Ethical Issues in HR: Making Sick Leave a Required<br/><br/>Benefit?, 366<br/><br/>Sick Leave, 367<br/><br/>Benefits in a Global Environment, 367<br/><br/>Summary, 367<br/><br/>Key Terms, 368<br/><br/>HR Workshop, 369<br/><br/>Case Activities, 370<br/><br/>Notes, 371<br/><br/>Part 6 Safety and Labor Relations<br/><br/>13 Managing Health and Safety Risks 374<br/><br/>Introduction, 375<br/><br/>Legal Obligations for Workplace Safety and Health, 375<br/><br/>OSHA, 376<br/><br/>OSHA Standards, 376<br/><br/>Contemporary Connection: The Ugly Truth, 378<br/><br/>OSHA Record-Keeping<br/><br/>Requirements, 379<br/><br/>Diversity Topics: Safety Equality, 381<br/><br/>OSHA Inspection and Enforcement, 382<br/><br/>Inspection Priorities, 382<br/><br/>Inspection Process, 382<br/><br/>Ethical Issues in HR: The High Cost of Ignoring<br/><br/>Whistleblowers, 385<br/><br/>OSHA Penalties, 385<br/><br/>Contemporary Connection: OSHA’s Top Ten Violations, 386<br/><br/>Creating Safer Workplaces, 387<br/><br/>OSHA Services, 387<br/><br/>Management Commitment and Employee Involvement, 388<br/><br/>Worksite Analysis, 388<br/><br/>Hazard Prevention and Control, 389<br/><br/>Training for Employees, Supervisors, and Managers, 389<br/><br/>Real HR Encounters: Safety Is Everyone’s Responsibility, 390<br/><br/>Health and Safety Issues, 390<br/><br/>Pandemics, 390<br/><br/>Distracted Driving, 391<br/><br/>Workplace Violence, 391<br/><br/>Opioid Abuse, 392<br/><br/>Bullying, 393<br/><br/>Indoor Air Quality, 394<br/><br/>Smoke-Free<br/><br/>Environments, 394<br/><br/>Marijuana, 394<br/><br/>Hot Tech Topic: AI Safety Applications, 395<br/><br/>Musculoskeletal Disorders, 395<br/><br/>Stress, 396<br/><br/>Common Causes of Stress, 396<br/><br/>Personal Factors, 397<br/><br/>Reducing Stress, 397<br/><br/>International Safety and Health, 398<br/><br/>International Health Issues, 398<br/><br/>International Safety Issues, 399<br/><br/>Major Safety Legislations in India 399<br/><br/>Summary, 400<br/><br/>Key Terms, 401<br/><br/>HR Workshop, 402<br/><br/>Case Activities, 403<br/><br/>Notes, 404<br/><br/>14 Understanding Labor Relations and Collective Bargaining 407<br/><br/>Introduction, 408<br/><br/>Why Employees Join Unions, 408<br/><br/>Higher Wages and Benefits, 409<br/><br/>Greater Job Security, 409<br/><br/>Influence Over Work Rules, 409<br/><br/>Compulsory Membership, 409<br/><br/>Dissatisfaction with Management, 411<br/><br/>Laws That Created the Legal Framework for Unions, 411<br/><br/>The Wagner Act, 411<br/><br/>Contemporary Connection: The Answer Is Blowing in the<br/><br/>Political Winds, 412<br/><br/>The Taft–Hartley Act, 413<br/><br/>Diversity Topics: Un 
<br/><br/> About the Author<br/>SUSAN L. VERHULST received her MBA from Drake University. She is a<br/><br/>Professor of Management Emeritus at Des Moines Area Community College and<br/><br/>taught at Grand View University. Susan describes herself as an “HR Geek.” As a<br/><br/>pioneer in online education, she has researched, developed, and taught online<br/><br/>courses in management, human resource management, and organizational behavior.<br/><br/> <br/><br/>DAVID A. DECENZO received his PhD from West Virginia University. He retired<br/><br/>after nearly 14 years as President of Coastal Carolina University and serves as<br/><br/>President Emeritus. As a faculty member, his major teaching and research interests<br/><br/>focused on the general areas of human resource management, management, and<br/><br/>organizational behavior. He has published articles in journals such as Harvard<br/><br/>Business Review, Business Horizons, Risk Management, Hospital Topics, and Performance<br/><br/>and Instruction.<br/><br/> <br/><br/>PROMILA AGARWAL is an Associate Professor in Human Resource Management at<br/><br/>Indian Institute of Management, Ahmedabad. She is the recipient of the Prof. Indira<br/><br/>Parikh Women Award and also serves as an Independent Director. She is also an<br/><br/>Advisory Member for two start-ups in data analytics and education technology and is<br/><br/>actively engaged in consulting projects. Her consulting expertise spans HRM systems<br/><br/>design, HR analytics, leadership competency frameworks, performance management<br/><br/>systems, organizational capabilities, change management, and the development of<br/><br/>proprietary HR/OB tools and models. She has contributed to high-impact projects,<br/><br/>including the Seventh Pay Commission.<br/><br/>  
<br/><br/><label>ISBN: </label>9789363863316 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Functions and strategy<br/>Legal and ethical context of HRM<br/>Talent acquisition
<br/><br/><label>Dewey Class. No.: </label>658.3   / VERS