01745nam a22002177a 450000500170000000800410001702000180005804000070007604100120008308200160009510000270011124500980013826000390023630000280027536500550030352010520035865000320141065000210144265000240146365000400148720260128115903.0260128b        |||||||| |||| 00| 0 eng d  a9781471115240  cAL  aEnglish  a158.2bDALF  aDale Carnegie Training  aFive essential people skillsb: how to assert yourself listen to others and resolve conflicts  aLondonbSimon and Schuster  c2009  aviii,240p.bPBc20x13cm  aDED4-167327b₹236.77c₹d₹244.00f14-01-2026  aHave you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you’ve lost a little ground after every staff meeting? Most of us are either too passive or too aggressive in our business life, and we end up never getting the support, recognition, or respect we desire.
The business leaders and trainers from Dale Carnegie Training have discovered that applying appropriate assertiveness to all your interactions is the most effective approach to creating a successful career. The 5 Essential People Skills will help you be the most positively commanding, prosperous, and inspired professional you can be. You will learn how to:
 Relate to the seven major personality types
· Live up to your fullest potential while achieving personal success
· Create a cutting-edge business environment that delivers innovation and results
· Use Carnegie’s powerhouse five-part template for articulate communications that grow business
· Resolve any conflict or misunderstanding by applying a handful of proven principles
  a Assertiveness (Psychology)  2Active listening  aConflict resolution  aEmpathy and emotional intelligence