01287nam a22002297a 450000500170000000800410001702000180005804000070007604100120008308200200009510000180011524500610013326000430019430000310023736500520026852006520032065000130097265000150098565000140100070000210101470000220103520250409102437.0250409b        |||||||| |||| 00| 0 eng d  a9780007160068  cAL  aEnglish  223a650.1bBLAO  aKen Blanchard  aOne Minute Apology: A Powerful Way to Make Things Better  aLondonbHarperCollins Publishersc2004  axi,115 p.bPBc19.5x13 cm.  aIN-85368b₹230.91c₹d₹230.91f19-03-2025  aThe One Minute Apology can help beyond the business realm and help you improve your personal relationships as well. The Young Man in this title wants to help his mentor deal with some critical mistakes he has committed. For this, he looks up to the One Minute Manager for advice, and his weekend becomes an enlightening experience. The Young Man learns how important it is to apologize when necessary and how effectively it improves several situations when egos clash. The authors discuss in this book how to own up to mistakes, accept responsibility, be accountable and deal with the very cause of the damage to keep a sincere sense of integrity.  aBusiness  aManagement  aEconomics  aMCBRIDE(Margret)  aJOHNSON (Spencer)