01320nam a22002657a 450000500170000000800410001702000180005804000070007604100080008308200220009110000230011310000170013624500530015326000390020630000280024536500340027352005970030765000210090465000200092565000310094565000210097665000120099770000260100970000190103520230619114612.0230619b           ||||| |||| 00| 0 eng d  a9780889087903  cAL  aeng  223a658.812bDUNK  aJacqueline Dunckel  dBrian Taylor  aKeeping customers happy:bStrategies for success  aNew DelhibLancer Paperbacksc1994  axvi,179p.bPBc21x13cm.  2Managementb75.00c₹d75.00  aCustomer Satisfaction Is Your Company'S Best Asset.Consumers Today Demand Personal Attention From Businesses Before They Spend Their Money. So, Customer Service Is Moving Up The Priority List In Dynamic Companies And It Is Consuming More Of Their Time And Budgets; Businesses That Ignore Customer Realtions Do So At Their Peril. In An Easy-To-Follow Format, The Authors Explain The Importance Of Customer Realtions And Illustrate The Principles Of Developing A Winning Plan. No Matter What Kind Of Business You Are In, This Book Will Help Increase Profits Through Improved Customer Relations.  aCustomer Service  aCustomer Expect  aCustomer Relations Program  aTraining Species  aSamples  aDUNCKEL (Jacqqueline)  aTAYLOR (Brian)