TY - BOOK AU - Jane Holroyd AU - Field, Richard TI - Performance coaching skills for social work SN - 9780857259912 U1 - 658.3124 23 PY - 2012/// CY - London PB - SAGE Publications KW - Management KW - Soft skills N2 - Within health and social care settings, high levels of sustained performance from individuals, teams, organizations and multi-agency collaborations are required. In order to achieve this, both management and leadership have to take a clear and defined role. This book looks at the ′how to′ of performance coaching - from establishing objectives, determining frameworks, processes and systems, to monitoring and taking corrective action as necessary. Coaching in its various forms offers a means by which those involved in public service can be supported and challenged to perform ER -