00390nam a2200121Ia 4500003000400000005001700004008004100021040001800062041000800080100005300088245008800141260003900229OSt20260122112726.0211028s2015 xx 000 0 und d cAIMIT LIBRARY aeng aArchana, Mary Lilly; Kairanna, Sneha S.g1316083 aStudy on effectiveness of total quality management in prestige group in Bangalore / aMangalorebSneha S Kairanna.c2015