00394nam a2200145Ia 4500003000400000005001700004008004100021040001800062041000800080100004400088110001700132245005400149260002000203710002500223OSt20260321113757.0211028s2018    xx            000 0 und d  cAIMIT LIBRARY  aeng  aJoseph, Shilpa; Lasrado, Suman.g151775  aSrinivas B L  aService management reports integator and sm bot /  aBangalorec2018  aSvastek Technologies