00519nam a2200169Ia 4500 OSt 20260303141502.0 211028s2004 xx 000 0 und d AIMIT LIBRARY eng Mariappa, Lucy;D Souza, Anil Prakash. 194020 2330 D Souza, Anil Prakash. 2331 Support BOT: an intelligent query agent (BOT) in an instant message based environment / Bangalore 2004 IBM Software Labs 2332 ddc PRO 216861 216861 0 0 ddc 0 1 PR_MCA AIMIT AIMIT 2021-10-28 MCA 0 PRC00078 2021-10-28 00:00:00 0194020 2021-10-28 PRO