TY  - BOOK
AU  - Kanji, Gopal K;Asher, Mike.
TI  - 100 methods for total quality management
SN  - 9788170365716
U1  - 658.4013 KANG 
PY  - 2010///
CY  - New Delhi
PB  - Response Books
KW  - TQM
ER  -