Gureja, Gopal K. <br/><br/>
Organisational schizophrenia: impact on customer service quality.  Impact on customer service quality. 

 - 1 
 - New Delhi  Sage Publications  2013 
 - xxx,346 
<br/><br/><label>ISBN: </label>9788132109563 
<br/><br/><label>Subjects--Topical Terms: </label><br/>General Management
<br/><br/><label>Dewey Class. No.: </label>658.812 GURG