Kumar, Alok;Sinha, Chhabi;Sharma, Rakesh. <br/><br/>
Customer relationship management: concepts and application.  Concepts and application. 

 - 1 
 - New Delhi  Biztantra  2013 
 - xviii,350/2018 
<br/><br/><label>ISBN: </label>9788177226225 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM
<br/><br/><label>Dewey Class. No.: </label>658.812 KUMA