TY  - BOOK
AU  - Niyogi, Shil.
TI  - Lean customer engagement
SN  - 9789385985188
U1  - 658.812  1
PY  - 2016///
CY  - New Delhi
PB  - Sage Publications
KW  - Acquisitions and geographic expansion
KW  - Customer retention through communication
ER  -