Niyogi, Shil. Lean customer engagement / By Shil Niyogi. - 1st ed. - New Delhi : Sage Publications , 2016. - Xx,179p. ; 21.5 cm. ISBN: 9789385985188 Subjects--Topical Terms: Acquisitions and geographic expansionCustomer retention through communication Dewey Class. No.: 658.812 / NIYS