TY  - BOOK
AU  - Anupindi, Ravi; Chopra, Sunil; Deshmukh, Sudhakar D; Zemel, Eitan.
TI  - Managing business process flows: principles of operations management: Principles of operations management
SN  - 9789332518346
U1  - 658.401 ANUR 
PY  - 2014///
CY  - New Delhi
PB  - Pearson Education
ER  -