00454nam a2200133Ia 4500008004100000020001800041041000800059082001700067100007100084245011200155250000600267260003900273300000800312210716s2014    xx            000 0 und d  a9789332518346  aeng  a658.401 ANUR  aAnupindi, Ravi; Chopra, Sunil; Deshmukh, Sudhakar D; Zemel, Eitan.  aManaging business process flows: principles of operations management.bPrinciples of operations management.  a1  aNew DelhibPearson Educationc2014  a344