Anupindi, Ravi; Chopra, Sunil; Deshmukh, Sudhakar D; Zemel, Eitan. <br/><br/>
Managing business process flows: principles of operations management.  Principles of operations management. 

 - 1 
 - New Delhi  Pearson Education  2014 
 - 344 
<br/><br/><label>ISBN: </label>9789332518346 
<br/><br/><label>Dewey Class. No.: </label>658.401 ANUR