00375nam a2200133Ia 4500008004100000020001800041041000800059082001800067100005200085245002400137250000600161260006100167300001300228210716s2014    xx            000 0 und d  a9780070078062  aeng  a658.4013 GITH  aGitlow, Howard S; Oppenheim, Alan J; Oppenheim.  aQuality management.  a3  aNew DelhibTata McGraw Hill Publishing Company Ltdc2014  axxvi,763