Kador, John. <br/><br/>
Effective apology: mending fences,building bridges and restoring trust.  Mending fences,building bridges and restoring trust. 

 - 1 
 - New Delhi  Tata McGraw Hill Publishing Company Ltd  2011 
 - 273 
<br/><br/><label>ISBN: </label>9781259005169 
<br/><br/><label>Subjects--Topical Terms: </label><br/>General Management
<br/><br/><label>Dewey Class. No.: </label>374.22 KADJ