TY  - BOOK
AU  - Booher, Dianna.
TI  - Communicate with confidence :  : how to say it right the first time and every time 
SN  - 9781259027659
U1  - 651.7  1
PY  - 2013///
CY  - New Delhi
PB  - Tata McGraw Hill Publishing Company Ltd
KW  - Conversing one on one
KW  - Listening until you really hear
KW  - Getting advice or coaching that's helpful
ER  -