TY  - BOOK
AU  - Smith, Neil.
TI  - How excellent companies avoid dumb things: breaking the 8 hidden barriers that plague even the best businesses 
SN  - 9781137464637
U1  - 374.22  1
PY  - 2012///
CY  - New Delhi
PB  - Replika Press  Pvt Ltd
KW  - Avoiding controversy
KW  - Reluctance to change
KW  - Existing processes
ER  -