TY  - BOOK
AU  - Suri, Gunmala; Sharma, Puja Chhabra.
TI  - Total quality management
SN  - 9789350043172
U1  - 658.4013 SURG 
PY  - 2013///
CY  - New Delhi
PB  - Biztantra
KW  - TQM
ER  -