00360nam a2200145Ia 4500008004100000020001800041041000800059082001800067100004100085245003000126250000600156260003100162300001300193650000800206210716s2013    xx            000 0 und d  a9789350043172  aeng  a658.4013 SURG  aSuri, Gunmala; Sharma, Puja Chhabra.  aTotal quality management.  a1  aNew DelhibBiztantrac2013  axxxi,392  aTQM