Business communication today /
By Courtland L Bovee, John V Thill and Abha Chatterjee.
- 10th ed.
- New Delhi : Pearson Education , 2013.
- xxviii,583,A-29,H-25,R-15p. ; PB 28.7 cm
9788131757994
Applying the three- step writing process Supporting messages with quality information Designing and developing oral and online presentations