Ould, Martyn A. <br/><br/>
Business Process Management: a rigorous approach.  Rigorous approach. 

 - 1 
 - New Delhi  Viva Books  2010 
 - xiv,346 
<br/><br/><label>ISBN: </label>9781902505602 
<br/><br/><label>Dewey Class. No.: </label>658.401 OULM