TY  - BOOK
AU  - Kite, Neilson.
AU  - Kay, Frances.
TI  - Understanding NLP : : strategies for better workplace communication without the jargon 
SN  - 9780749463816
U1  - 374.22  2
PY  - 2012///
CY  - New Delhi
PB  - Kogan Page
KW  - NLP building blocks
KW  - The incredible power of language
KW  - Influencing skills are better than status
ER  -