TY - BOOK AU - Miller, Robert B. AU - Heiman, Stephen E. AU - Tuleja, Tad. TI - New conceptual selling: consultative communication process for solution led selling SN - 9780749462918 U1 - 658.406 1 PY - 2011/// CY - New Delhi PB - Kogan Page KW - Establishing superb communication KW - Using the joint venture approach ER -