TY  - BOOK
AU  - Phelps, Bob.
TI  - Smart business metrics : : measure what really counts and manage what makes the difference 
SN  - 9780273663966
U1  - 374.22  1
PY  - 2004///
CY  - London
PB  - Pearson Education
KW  - Smart business metrics for value drivers
KW  - Smart business metrics for value builders
KW  - The dynamics of smart business metrics: joined up management and the competitive environment
ER  -