00734nam a2200205Ia 4500003000400000005001700004008004100021020001800062040001800080041000800098082002100106100001700127245011300144250001200257260004100269300003000310650004500340650004600385650009700431OSt20240524141442.0210716s2004    xx            000 0 und d  a9780273663966  cAIMIT LIBRARY  aeng  a374.22 21bPHEB  aPhelps, Bob.  aSmart business metrics : bmeasure what really counts and manage what makes the difference /cBy Bob Phelps.  a1st ed.  aLondon :bPearson Education ,c2004.  axiii,207p. ;bPBc23.4 cm  aSmart business metrics for value drivers  aSmart business metrics for value builders  aThe dynamics of smart business metrics: joined up management and the competitive environment