TY  - BOOK
AU  - Quintanilla, Kelly M; Wahl, Shawn T.
TI  - Business and professional communication: keys for workplace excellence: Keys for workplace excellence
SN  - 9788132106241
U1  - 651.7 QUIK 
PY  - 2011///
CY  - New Delhi
PB  - Sage Publications
KW  - Business Communication
ER  -