Pike, John; Barnes, Richard. <br/><br/>
TQM in action: a practical approach to continuous performance improvement.  Practical approach to continuous performance improvement. 

 - 2 
 - New Delhi  Springer  2011 
 - xii,362 
<br/><br/><label>ISBN: </label>9788184899665 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TQM
<br/><br/><label>Dewey Class. No.: </label>658.4013 PIKJ