Metters, Richard;King Metters, Kathryn;Pullman, Madeleine;Walton, Steve. <br/><br/>
Service operations management. 

 - 1 
 - New Delhi  Cengage Learning  2006 
 - 370 
<br/><br/><label>ISBN: </label>9788131501603 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production & Operations Management
<br/><br/><label>Dewey Class. No.: </label>658.562 METR