00612nam a2200157Ia 4500008004100000020001800041041000800059082001700067100003100084245013800115250000600253260003600259300001400295999001900309952012600328210716s2009    xx            000 0 und d  a9780750686563  aeng  a658.401 JESJ  aJeston, John;Nelis, Johan.  aBusiness process management: practical guidelines to successful implementations.bPractical guidelines to successful implementations.  a2  aMAbButterworth Heinemannc2009  axxvii,468  c206785d206785  001040708MBAaAIMITbAIMITd2011-10-11g595.00l0o658.401 JESJpMBA09351r2026-05-23 00:00:00v446.25w2021-07-16yBK