00383nam a2200133Ia 4500008004100000020001800041041000800059082001600067100008400083245001600167260003300183300001000216650002300226210716s2008    xx            000 0 und d  a9780071484992  aeng  a153.85 PATK  aPatterson, Kerry; Grenny, Joseph; Maxfield, David; Mcmillan, Ron; Switzler, Al.  aInfluencer.  aNew YorkbMc Graw Hillc2008  ax,299  aGeneral Management