TY  - BOOK
AU  - Kock,Ned.
TI  - Systems analysis And design fundamentals: a business process redesign approach: Business process redesign approach
SN  - 9788178299174(PB)
U1  - 658.404 KOCN 
PY  - 2007///
CY  - New Delhi
PB  - Sage Publications
KW  - General Management
ER  -