TY  - BOOK
AU  - Hayes, John.
TI  - Theory and practice of change management
SN  - 9780230226944
U1  - 658.406  1
PY  - 2008///
CY  - New York
PB  - Palgrave
KW  - Organisational effectiveness and the role of change management
KW  - Training and development
ER  -