00917nam a2200241Ia 4500 20220216125051.0 210716s1996 xx 000 0 und d 9788131725979 AIMIT LIBRARY eng 658.804 6 LOVC Lovelock, Christopher. 20239 Services marketing : people technology strategy / By Christopher Lovelock, Jochen Wirtz and Jayanta Chatterjee. 6th ed. New Jersey : Prentice Hall , 2010. Xii, 660p. ; 27.5 cm. Distributing services through physical and electronic channels 20240 Achieving service recovery and obtaining customer feedback 20241 Organizing for change management and service leadership 20242 Wirtz, Jochen. 20243 Chatterjee, Jayanta. 20244 ddc BK 6th 658.804 LOVC 204054 204054 0 0 ddc 0 0 MBA AIMIT AIMIT 2007-09-10 Bill no:; Bill dt:1900-01-00 2 658.804 LOVC MBA06620 2026-05-23 00:00:00 2023-06-14 2021-07-16 BK 0 0 ddc 0 0 MBA AIMIT AIMIT 2009-10-20 499.00 Bill no:9933; Bill dt:2009-09-13 2 658.804 LOVC MBA06621 2026-05-23 00:00:00 2022-06-22 374.25 2021-07-16 BK 0 0 ddc 0 3 MBA AIMIT AIMIT 2009-10-20 499.00 Bill no:9933; Bill dt:2009-09-13 0 658.804 LOVC MBA06622 2025-07-21 00:00:00 374.25 2021-07-16 BK 0 0 ddc 0 0 MBA AIMIT AIMIT 2009-10-20 499.00 Bill no:9933; Bill dt:2009-09-13 0 658.804 LOVC MBA06623 2026-05-23 00:00:00 374.25 2021-07-16 BK 0 0 ddc 0 0 MBA AIMIT AIMIT 2009-10-20 499.00 Bill no:9933; Bill dt:2009-09-13 0 658.804 LOVC MBA06624 2026-05-23 00:00:00 374.25 2021-07-16 BK 0 0 ddc 0 0 MBA AIMIT AIMIT 2009-10-20 499.00 Bill no:9933; Bill dt:2009-09-13 0 658.804 LOVC MBA06625 2026-05-23 00:00:00 374.25 2021-07-16 BK 0 0 ddc 0 0 MBA AIMIT AIMIT 2009-10-20 499.00 Bill no:9933; Bill dt:2009-09-13 1 658.804 LOVC MBA06626 2026-05-23 00:00:00 2022-06-22 374.25 2021-07-16 BK 0 0 ddc 0 0 MBA AIMIT AIMIT 2009-10-20 499.00 Bill no:9933; Bill dt:2009-09-13 2 658.804 LOVC MBA06627 2026-05-23 00:00:00 2022-06-16 374.25 2021-07-16 BK 0 0 ddc 0 0 MBA AIMIT AIMIT 2009-10-20 499.00 Bill no:9933; Bill dt:2009-09-13 0 658.804 LOVC MBA06628 2026-05-23 00:00:00 374.25 2021-07-16 BK 0 0 ddc 0 0 MBA AIMIT AIMIT 2009-10-20 499.00 Bill no:9933; Bill dt:2009-09-13 0 658.804 LOVC MBA06629 2026-05-23 00:00:00 374.25 2021-07-16 BK