00405nam a2200145Ia 4500008004100000020001500041041000800056082001800064100001700082245008100099250000600180260005300186300001200239650000800251210716s2008 xx 000 0 und d a8125916636 aeng a658.4013 MANS aMandal, S K. aTotal quality management: principles and practice.bPrinciples and practice. a1 aNew DelhibVikas Publishing House Pvt Ltdc2008 axi, 412 aTQM