00393nam a2200145Ia 4500008004100000020001800041041000800059082001700067100001900084245006100103250000600164260004200170300001200212650002300224210716s2009    xx            000 0 und d  a9788120336940  aeng  a658.804 SRIR  aSrinivasan, R.  aServices marketing: the Indian context.bIndian context.  a2  aNew DelhibPHI Learning Pvt Ltdc2009  axvi,267  aServices Marketing