TY  - BOOK
AU  - Osenton, Tom.
TI  - Customer share marketing;  how the worlds great marketers unlock profits from customers loyalty: How the worlds great marketers unlock profits from customers loyalty
SN  - 0130671673
U1  - 658.802 OSET 
PY  - 2002///
CY  - New York
PB  - Prentice Hall
KW  - Marketing
ER  -