00355nam a2200145Ia 4500008004100000020001500041041000800056082001700064100001800081245003900099250000600138260003200144300001000176650002300186210716s2004    xx            000 0 und d  a8176495492  aeng  a658.402 LIOS  aLloyd, Sam R.  aDeveloping positive assertiveness.  a3  aNew DelhibViva Booksc2004  ax,108  aGeneral Management