Klassen, Robert D; Menor, Larry J. <br/><br/>
Cases in operations management: building customer value through world class operations.  Building customer value through world class operations 

 - 1 
 - New Delhi  Sage Publications  2006 
 - x,425 
<br/><br/><label>ISBN: </label>9788178298641 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production & Operations Management
<br/><br/><label>Dewey Class. No.: </label>658.56 KLAR