00405nam a2200133Ia 4500008004100000020001500041041000800056082001700064100002200081245010100103260003300204300001100237650002300248210716s2006    xx            000 0 und d  a8174464778  aeng  a658.804 BHAC  aBhattacharjee, C.  aServices marketing: concepts planning and implementation.bConcepts planning and implementation.  aNew DelhibExcel Booksc2006  axx,696  aServices Marketing