00387nam a2200145Ia 4500008004100000020001500041041000800056082001800064100002300082245007900105250000600184260003300190300001000223650000800233210716s2009    xx            000 0 und d  a8174464190  aeng  a658.4013 NIGS  aNigam, Shailendra.  aTotal quality management: an integrated approach.bAn integrated approach.  a1  aNew DelhibExcel Booksc2009  ax,405  aTQM