Gryna, Frank M;Chua, Richard C H;DeFeo, Joseph A. Juran's quality planning and analysis: for enterprise quality. For enterprise quality. - 5 - New Delhi Tata McGraw Hill Publishing Company 2007 - xxvi,774 ISBN: 0070618488 Subjects--Topical Terms: Operations Management Dewey Class. No.: 658.4013 GRYF